AETOS has been appointed by the Singapore Civil Defence Force (SCDF) as the Contact Centre Operator for the ‘1777’ non-emergency ambulance hotline. From 12 noon on 31 December 2018, trained AETOS call agents will answer calls for cases which require non-emergency ambulances.
Mr. Patrick Koh, Vice President of Sales & Marketing, said, “This service will form part of our centralised AETOS Command Centre operations, which conducts round-the-clock remote monitoring and access control for our clients’ facilities, as well as island-wide monitoring of our own personnel and vehicle fleet.”
“I am confident that with our expertise and the right systems in place, AETOS will enable seamless referrals and prompt response to non-emergency calls made to the hotline,” added Mr. Koh.
The Contact Centre is one of several new services provided by AETOS as part of its plans to expand into new business areas, such as safety and integrated facilities management services.
For SCDF Emergency Medical Services, please call 995 directly.
Mr. Patrick Koh, Vice President of Sales & Marketing, said, “This service will form part of our centralised AETOS Command Centre operations, which conducts round-the-clock remote monitoring and access control for our clients’ facilities, as well as island-wide monitoring of our own personnel and vehicle fleet.”
“I am confident that with our expertise and the right systems in place, AETOS will enable seamless referrals and prompt response to non-emergency calls made to the hotline,” added Mr. Koh.
The Contact Centre is one of several new services provided by AETOS as part of its plans to expand into new business areas, such as safety and integrated facilities management services.
For SCDF Emergency Medical Services, please call 995 directly.
