Who We Are Looking For & What Role You Will Play Perform monitoring, analysis and escalation of real-time operation events. Monitor attendance records of all AETOS employees and provide detailed reports to management. Monitor security access control points and basic administration of clearance for persons and vehicles into the system. Monitor various alarm alerts, activation of response team and prepare basic reports upon completion of operation. Monitor of video analytics CCTV and response in accordance with procedures. Perform inbound and outbound calls Managing and resolving client’s enquiries Any other duties/jobs assigned by supervisor.